Privacy Policy

Privacy Policy of Guardian Services and Solutions SA

At Guardian Services and Solutions SA, we understand the importance of protecting your personal data. We are committed to safeguarding your privacy and ensuring the security of your data in accordance with Regulation (EU) 2016/679, the General Data Protection Regulation (GDPR).

1. Types of Personal Data We Collect

We collect the following types of personal data:

  • Name

  • Surname

  • Email address

2. Cookies We Use

We use Google Analytics cookies to track and analyze how users interact with our website. This helps us enhance the user experience and improve our services. For more details, please visit Google Analytics Cookie Usage.

3. Purpose of Personal Data Processing

We process personal data to communicate with you and stay in touch.

4. Your Rights as a User

As a user, you have the following rights regarding your personal data:

  • Right to be Informed: You have the right to be informed about how your data will be used.

  • Right to Access: You can request access to your personal data.

  • Right to Rectify: You can correct any inaccurate or incomplete data.

  • Right to Erasure (Right to be Forgotten): You can request the deletion of your data from our communications and processing.

  • Right to Restrict Processing: You can request limitations on how we process your data.

  • Right to Data Portability: You can request that your data be provided to you in a format that is easily transferable to other services.

  • Right to Object: You have the right to object to the use of your data in marketing campaigns.

  • Right Not to be Subject to Automated Decision-Making: You are protected from decisions made solely based on automated processes, including profiling, that significantly affect you.

5. Access, Control, and Correction of Your Personal Data

Users have the right to request access to their data, request updates, or ask for the deletion or restriction of its use. All requests will be addressed within 15 days.

6. Sharing Your Personal Data

We may share your personal data with third parties when necessary to contact you. We ensure that only the essential data is shared for the specific purpose. We do not sell or share your data with third parties for marketing or advertising purposes without your explicit consent.

7. Change of Ownership

In the event of a merger or acquisition, your personal data may be shared in line with this privacy policy. The new entity will adhere to the same privacy standards. If your data will be used for purposes not covered by this policy, we will notify you in advance.

8. Data Retention

We retain your personal data for as long as it is necessary to maintain contact with you. We are also obligated by law to retain certain data for a minimum period for potential legal or regulatory purposes. Once your data is no longer required, we will securely dispose of it.

You can also request the deletion of your personal data from our system, as per your legal rights.

9. Protecting Your Personal Data

We implement appropriate technical and administrative security measures to protect your personal data from loss, misuse, unauthorized access, or alteration.

10. Data Breach Notification

If a data breach occurs, we will notify the relevant authority (A.N.S.P.D.C.P.) without undue delay, and within 72 hours if possible. This will not apply if the breach is unlikely to cause harm to the rights and freedoms of individuals.

To exercise your rights or if you have any questions about how we handle your personal data, please contact us at office@guardiansas.ro